Innovative personal finance products

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Brief

  • Identify innovative personal finance products in various countries
  • Personal finance products such as loans, credit cards etc. customized and productized in ways to appeal to local markets

Approach

  1. Trend analysis
    • Demographic trends
    • Market trends
    • Technology trends
    • Regional trends
    • Sociocultural trends
    • Internet and communication trends
  2. Market analysis
    • Quantifying above trends
    • Estimating size of markets
  3. Identify needs based on trends
  4. Survey of existing products
    • Analyze strengths, weaknesses of existing products
    • Identify new products
  5. New product ideas
    • Invent new products based on trends
  6. Qualify new product ideas
    • Quantify market size for new ideas
    • Identify implementation strategies for new ideas

India: Demographic trends

  • Asia is exploding with money
  • China, India etc. have a voracious appetite for credit
  • People there are very worried about weddings, especially daughters' weddings can be extremely expensive

300 million strong middle class

  • The Indian middle class is 300 million people with a purchasing power of US families with $15,000-$35,000 in annual income
  • Huge appetite for two-wheelers, telephones and cars
300 million strong middle class

Demographic dividend

  • With one of the youngest populations in the world, India is ready to reap the demographic dividend of a large, young workforce over the next several decades.
India Population Pyramid - 2010
India Population Pyramid - 2020
India Population Pyramid - 2050

Education

  • 50% of India's population is below the age of 25 and 2/3rd of the population is below the age of 35
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Low levels of literacy
Children in immaculate school uniforms leaving the most basic housing. Buying these uniforms must put immense strain on the family finances, but education is highly valued. The population is growing faster than schools can be built to accommodate them, so the schools work on a shift system.

Employment

India: Financial trends

Overall economy

GDP growth in FY 2005-06 8.1%
GDP growth predicted for FY 2006-07 7.5%
Savings as percentage of GDP 29.1% in FY 2004 and 25.9% in FY 2005
Net income of Sensex 30 companies 36.4% in FY 2005-06
  • GDP growth is projected at 6% and higher for the coming decades, making India the fastest-growing large economy in the world
GDP growth in India

Foreign Direct Investments

  • Foreign Direct Investment inflows are rapidly growing in India and have reportedly reached an all-time high of $7 billion last year, doubling from just 6 years ago
Foreign Direct Investments in India

India's high savings rate

  • Savings rate are rising.
  • With a strong GDP growth, rising salaries, and low social security, savings rate are likely to rise even further.
Savings rate
India saves high in physical assets

Credit

Spot finance
0% credit
  • Booming economy with a growing middle class
  • Access to credit is relatively new
"There is a great investment opportunity opening up in India. We term this investment area as the 'lifestyle segment.'" - Nilesh Shah, President, Kotak Mahindra Asset Management Co. Ltd.
  • Demand for consumer goods is growing rapidly

Rural credit


Microfinance

Microfinance is a major trend in India
  • 1.4 million microfinance groups in India
  • Over 20 million members for microfinance groups
  • According to one estimate, 30 million non-agricultural enterprises and 50 million landless households in India collectively need approximately $30 billion credit annually
  • Microfinance is growing in South India, which contrasts with the stagnation in Eastern, Central and North Eastern India
  • Downside: Microfinance involves very high transaction costs given the small amounts of money involved for each loan, which necessitates high transaction costs

Remittances

Reimbursements to India are growing

Hawala

  • An illegal system of payment, hawala remains popular as a way of remitting money
Hawala transactions

Payments

  • Cash-on-delivery (COD) remains one of the preferred methods of payment
Cash-on-delivery is a preferred mode of payment
  • Fraud is a major problem, e.g. loans on homes are based on higher valuations by the appraiser
  • There is no credit rating system and the judicial system does not allow companies to easily recover their money from the borrowers
  • A high amount of undisclosed income
  • Hawala
  • Cash-on-delivery (COD)
  • Airlines, railways and others are now selling tickets online and it is cheaper than buying through an agent or from the airline. You need a credit card to buy these online.
  • Pension funds are still big in India. Not clear if India will go the US route of defined contribution plan (as opposed to defined benefit plan)

India: Customer service

  • If you want to open an account of if you want a loan, someone comes to your house from the bank to get the papers to you
  • If you want to exchange currency, someone comes to your house for that too

India: Sociocultural trends

  • Movies get financing from the underworld and other unsavory sources

Dowry

Anecdotes

  • There was this article about citibank or someone hiring goons to get an executive woman to pay her credit card bill. She defaulted because she was travelling. She created a big stinker.
  • A grocery store in India figured out that its cost of capital was much higher than what their customers were earning in a savings account. They came up with a scheme whereby consumers could give them a deposit and they would give them coupons to shop in their store. The effective interest rate that the consumer was getting was higher than what a bank offered them, however the interest rate was however lower than the cost of capital for the grocery store and they got loyal customers.

Needs

  1. Non-traditional ways of evaluating credit worthiness
  2. How to give credit to developing markets using different approaches than developed markets
  3. Short-term loans
    • High transaction fees but low interest
    • Non-revolving credit card
    • Need money to buy groceries this week, pay back next week or end of month (Payday loan?)
  4. Programs to help fund big events such as daughter's weddings
  5. Financial advisory services to high net worth individuals
  6. Financing for movies
  7. Simplified COD
  8. Escrow services
  9. Loans for individuals with lower credit scores (people who don't appear very credit worthy on paper)
  10. A clearing house that could collect cash from people's houses or stores for airline/railways transactions - that would be convenient for people without credit cards

Links

  1. India's demographic dividend
  2. Microfinance in India
  3. Hawala

Idea 1 - helping India's middle class create assets while enjoying lifestyle

  • Jewellers in India give lose guarantees that upon return of the jewellery, value of the metal in jewellery adjusted for workmanship costs will be redeemed. This acts as a big incentive for people to invest in jewellery as principal amount is secure. However, there is no formal guarantee mechanism to ensure the contract.
  • This can be an opportunity for banks to step in, whereupon the banks can underwrite the value of the jewellery and assure full value upon jewellery redemption. Banks can extend loans to people to buy jewellery, whereby interest is charged differently for the value of the metal (lower interest rate) and higher for the loan against workmanship.

Idea 2

  • Tailormade credit cards where a customer can choose from 3 preferred vendors, whose card he/she wishes to have.

Idea 3

  • Sodexho like ration card passes delivered to corporates. Corporates in turn will pay the pass provider and in turn hand over such passes to their employees, who can only purchase ration with such passes.

Idea 4